Faq

Architectural and landscape lighting (10)

Why should I consider an outdoor lighting specialist like Imagine Lighting Company?

Our lighting Experts are professionally trained to not only install and maintain an array of different types of low voltage systems, but to assist the home or business owner in completing their specific lighting objectives. We will help in all aspects from planning, design, installation, and maintenance with a level of professionalism you won’t find from any landscape company.

What are the benefits of an outdoor lighting system?

Not only will lighting beautify the exterior of your home, it will provide your property with a raised level of security. Our lighting experts are trained to strategically place lights to evenly distribute low levels of illumination around your home and surrounding landscape. Properly lit, your home’s points of entrance become too risky for thieves to even consider. They would much rather look for a less challenging target than risk being seen trying to enter your home.

Landscape lighting also allows for safe passage through walkways and entrance ways around your home. You, as well as your visitors will have an ease navigating through potential hazards that may have otherwise been unseen. Many people spend thousands of dollars remodeling their outdoor living spaces to be able to enjoy them during the day. Our experts will bring those sitting and recreational spaces to life with gorgeous lights to accentuate any area to a peaceful or romantic setting. Energy efficiency is probably the biggest reason to choose a low voltage system. Clients who have switched from a line voltage to a low voltage system have reported significant reductions in their electricity bills.And finally, a professionally installed, high quality low voltage system can substantially add value to your home by beautifying the premises and having it stand out from other homes in the area.

I’ve seen complete lighting systems at the hardware store for a fraction of the cost, and I can easily do it myself. Why should I even consider hiring someone else?

The lighting systems you see at the local hardware store are made for their ease of installation, but those systems have more flaws due to their convenience and can’t put out nearly the same quality of light a professionally installed system can. In terns of their durability, they will in no way stand the test of time like our fixtures will and typically end up costing more in maintenance or leave the owner so frustrated that the lighting project is completely abandoned.

Will installation of one of your systems tear up my yard?

Imagine Lighting Company is completely conscious of our customers needs and make sure that all digging and trenching is done by hand. We never use heavy equipment and remain conscious of any hazards that could potentially cause any problems. You also have the comfort of knowing that all of are designers and installers are licensed, professionally trained and certified.

What if I wanted to extend my landscape and add more lights later?

All our systems are 100% expandable and depending on your needs we can find a way to beautifully accent your remodeled areas as well as reconfigure any existing lights to accentuate new areas. Imagine Lighting Company will work with you from every aspect of your lighting needs.

There are so many other companies that I can choose from, why go with the Imagine Lighting Company?

Not only will our lighting experts explain the process in a courteous and professional manner, we will go well out of our way to make sure you are 100% satisfied with our work. We have one goal in mind, to provide our customers the best products and service in the business. As always we back our work with a 100% satisfaction guarantee and you can count on us to be there in the future when you need us.

I was thinking of remodeling my home and yard, should I wait till the work is done before calling?

We recommend calling us during the planning stages of your remodel. We will work with your contractors and designers making sure that we can access areas of your yard that may be covered with surfaces impossible to dig around or under. We can also run conduit to light steps, walkways, driveways, and any other permanent surface. We can do it all, but you should always consider your lighting while making your plans for remodel.

How much does it cost to have low voltage lights installed?

Several factors can change the cost of any job, but typically, new installations start at $2000 and up. We use nothing but the finest fixtures, transformers, and wiring and back our work 100 %. All lighting consultations are free as long as we are your installer of choice, and are willing to set up a no obligation demonstration to prove why we are the best in the business.

I have a low voltage system now but it’s broken and doesn’t function properly. Do I have to replace it to have a good system?

Many previously installed systems can be of good quality but neglect for years can cause them to deteriorate. We not only specialize in new system installation, but we will repair and maintain your current system and keep it running for years and years. Many overlook maintaining their systems after installation, but we will do what’s necessary to keep your low voltage system in tip top shape, whether we installed it or not.

Should I go with LED lights?

The LED Lighting market has made vast improvements in landscape lighting fixtures and is now a viable source of illumination. Not only is the energy cost involved reduced drastically, maintenance costs will also decrease considerably. The environmental benefits from switching to LED lighting are immense as well. Ask one of our professionals for a cost benefit analysis.


Holiday and Special Event Lighting (7)

Does your installation include removal?

They do. Our estimates include both installation and removal as well as light and supply rentals for the season. Our removal schedule begins on January 2nd and is done on a geographical basis to ensure a quick removal for everyone.

How do you calculate your estimates?

There are several factors that contribute to the estimated price of a job. These factors include the complexity of the display, linear footage, electrical constraints, and of course the length of time necessary to complete the job. There is no specific formula we can use, as every job poses its own difficulties but we can assure you that our rates are more than competitive with any other licensed and fully insured professional installer.

What happens if I have a problem with my lights?

If there are any problems with our lighting installation during the season, we guarantee 24 – hour repair service by one of our day or evening installation crews. We work hard to ensure a hassle free installation but mother nature and landscape irrigation can sometimes cause problems with our lighting installations. We recommend setting sprinklers for the morning hours to avoid heavy moisture when the lights are on. GFI issues can also arise with heavy rains.

Are there any hidden charges?

We can assure you that the price we quote is the price you pay. There are never any additional charges as long as we provide all the necessary materials for the installation.

When should I schedule my Christmas light installation?

Our schedule has been known to fill up rather quickly. The sooner you schedule your estimate, the easier it will be to guarantee a reservation. Installations begin in early October, our biggest discount period, and end in mid December. Early installation is rewarded with large discounts, yet the lights do not have to be turned on until you would like them to. Come Thanksgiving, our schedule gets extremely busy and estimates given around that time usually cannot be installed until the second week of December.

Do I need to be home during the installation?

Unless we are doing an interior installation, there is no need for you to be present. We will call you the day before your scheduled install to remind you to unlock any gates we may need access through as well as put up any animals that may not be friendly to our installers.

Why should I choose Imagine Lighting Company over the competition?

Besides our years of experience, dedication to each and every client and attention to detail that sets our installations aside from the others, we take pride in ensuring that every step is taken to protect our customers’ properties as well. Be weary of unlicensed and uninsured companies. Also verify your installation company carries Worker’s Compensation Insurance for their employees as well. We spare no expense to ensure not only will your display be the envy of the community but you can also have the piece of mind that you chose a company dedicated to your safety and investment. We treat each property as if it were our own.