Shipping

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Shipping Information

 

Imagine Lighting Company works with several different carriers to send your products to you in the most convenient and affordable ways possible.  Depending on your items, UPS, FedEx or one of our other freight carriers may be used to lower your cost of delivery.

After you place your order, we will contact you with the shipping details and information. You will be billed separately for shipping charges. If you have any other questions regarding shipment of your products, feel free to cal our office.

Office Hours :

Monday – Friday : 9:00 AM – 6:00 PM (PST)

Saturday : 9:00 Am – 2:00 PM (PST)

Closed Sundays

Acceptance of Merchandise

 

All claims of merchandise delayed, lost or damaged in transit are the responsibility of the consignee/ customer. When accepting shipment, claims of any missing cartons or visible damage must be filed within 10 days of the receipt of delivery. All claims must be filed with the delivering carrier. Failure to properly file claims may mean refusal of the claim and subsequent loss to the consignee/customer.